Please Feel Free to Ask Any Question and Information
Whether you need styling guidance, sizing assistance, custom orders, or order updates, our dedicated team is at your service.
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Direct messaging with our atelier team
For orders, returns & collaborations
Monday – Saturday: 9:00 AM – 9:00 PM EST
Sunday: 10:00 AM – 6:00 PM EST
Online orders are accepted 24/7 globally.
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All our product pages feature an interactive size selector. If you are unsure, feel free to send us your measurements on WhatsApp (+1 646 245 0682) and our artisan specialists will guide you.
Yes, without exception. Every single item is forged in authentic, hypoallergenic 925 sterling silver. We never use brass or copper base metals.
Yes, we ship worldwide to over 35+ countries. Standard delivery typically takes 5–9 business days depending on your destination country. Tracking details are provided upon dispatch.
Our WhatsApp concierge typically replies within a few minutes during active hours (9:00 AM – 9:00 PM EST). Email inquiries to [email protected] are answered within 12–24 hours.
Have a specific question not covered here? Reach out directly on WhatsApp at +1 646 245 0682.